An Easy Way To Check A Service Pack For Windows NT Issues

Recently, some readers have come across the well-known Check Service Pack error message on Windows NT. This issue can occur for a number of reasons. Let’s discuss it now.

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    View installed protections and other system information Run most of the systeminfo commands from a command to view your Windows version, service pack, hotfixes, and other information.


    check service pack on windows nt

    This document describes how to determine which Microsoft Windows operating system service pack isInstalled on your Cisco Intelligent Contact Management (ICM) computer.



    • How to troubleshoot Microsoft Windows

    Components Used

    Information in this document is based on the following versions of your software and hardware:

    • Microsoft Windows NT 4.0 and Windows 2000

    The content of this document was developed using equipment in a huge dedicated laboratory environment. All kits used in this document now run with remote configuration (default). Your network in the instance is active, make sure you understand the possible consequences of each command.


    For more information on document conventions for printed documents, see the Cisco Technical Tips. Symbols “.

    Microsoft Service Packs

    How do I check my current service pack?

    1) Right-click (My Computer) on the Start menu. (In Windows XP, it is simply called “Mine.”) 2) Left-click on PROPERTIES. 3) At the top of the System Properties window, you will find the version of Windows that you can use and the installed service pack, if any.

    Service packs are the tool that typically distributes updates for Microsoft Windows products. Packages updatedUpdates allow you to update products and expand and update this special feature of your computer. Service packs include updates, system tools, administrators, and additional components. Everything is just grouped together so that they can be downloaded safely. Service packs are final. This means that each new plan package contains all the fixes from the previous service packs and all the new fixes.

    Identify The Installed Service Pack

    There are several ways to determine which Microsoft Windows service pack is installed on a distinct Cisco ICM custom system. Choose the complete method that works best for you.



    1. At a command prompt or in the Run dialog box, type winver and press Enter.

      Figure 2. Winver Command

    2. How do I find my Windows NT version?

      Open a full command window and type “worm” and press Enter.Right click on My Computer and select Properties.

      Depending on the version released by Microsoft Windows, the About Any Windows NT dialog box (Figure 2) or the general About Windows dialog box (Figure 3) appears. The 18 Yards dialog box displaysversion, version and installed service pack.

      Figure 2 – Microsoft Windows NT

      Name = “ntsp -3″> Figure 3 – Microsoft Windows 1999

    Second Way

    1. At a command prompt, or even in the Run dialog box, type winmsd and press Enter.

      Illustration – winmsd command
      check service pack on windows nt

      For Microsoft Windows NT, the Diagnostics dialog box will appear:

      Figure 5 – Windows NT Diagnostics dialog box

      How do I know if SP1 is installed?

      To check if Windows 7 SP1 is already installed on your computer, select Change at Startup, right-click Computer and select Properties. If Windows version Service Pack 1 is inexpensive, Service Pack 1 (SP1) is usually installed on your computer.

      Click a version status. This tab displays information about all installed service pack versions.

      In this particular example, fig. 5, Service Pack 5 is installed.

    2. For Microsoft Windows 2000, the System Information dialog box appears:

      6 Realize – System Information dialog box

      The System Summary folder is the default folder. You can find information about the plan of the installed service pack in the Version section.

    You need to continually improve with the latest Microsoft Windows NT Service Pack, but more importantly, you are using the correct software.Upgrade kit with Cisco ICM version. To determine the correct service pack for your system, see the specific billing documents on the website.

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  • Once you have identified the actual service pack for your Cisco ICM site, you can first obtain it from the Microsoft Service Pack Download Center.

    Additional Information

    • Microsoft Service Pack Download Center
    • Technical Support & Documentation – Cisco Systems

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